http://www.itauthor.com/2009/09/14/horrors-of-usability-1/ Stuff about technical writing and software Sat, 04 Feb 2012 23:42:54 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.itauthor.com/2009/09/14/horrors-of-usability-1/comment-page-1/#comment-7098 Rhonda Tue, 15 Sep 2009 08:45:54 +0000 http://www.itauthor.com/2009/09/14/horrors-of-usability-1/#comment-7098 Ah! The unintelligible message! I've come across quite a few and have even highlighted some bad ones in conference presentations. I have a section on my blog just for user experience stuff where I rant and rave about these sorts of 'messages' that are supposed to help the user but actually make the experience much worse for them. See my blog posts on this topic here: http://cybertext.wordpress.com/category/technical-writing/user-experience-technical-writing/ Ah! The unintelligible message! I've come across quite a few and have even highlighted some bad ones in conference presentations. I have a section on my blog just for user experience stuff where I rant and rave about these sorts of 'messages' that are supposed to help the user but actually make the experience much worse for them. See my blog posts on this topic here: http://cybertext.wordpress.com/category/technical-writing/user-experience-technical-writing/

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