ITauthor

If you are upgrading Madcap Flare from version 3.0 to 3.1 you may come across the following problem. Flare will not let you install 3.1 alongside your 3.0 version.

So if you have 3.0 installed somewhere like:

D:\programs\MadCap Software\MadCap Flare V3

and during the install process you choose to install 3.1 in:

D:\programs\MadCap Software\MadCap Flare V3.1

You will sit through a fairly lengthy installation process, where a blue progress bar creeps forward gradually, taking frequent breaks - like a geriatric walking up a long hill - only to be presented with an error message right at the end saying:

Could not find a part of the path 'D:\programs\MadCap Software\MadCap Flare V3\Flare.app\B3.InstallFlareKit.InstallState'.

The only course of action is to click OK, at which point the old guy creeps back down the hill again.

The solution is that you have to install over the top of the existing 3.0 installation. So if Flare 3.0 is in:

D:\programs\MadCap Software\MadCap Flare V3

you must install 3.1 in:

D:\programs\MadCap Software\MadCap Flare V3