Adding email addresses that become mailto links in PDFs

March 14th, 2006

It's useful to add "live" email addresses to the PDF documents you create in FrameMaker. For example, let's suppose you want to make "support@yourdomain.com"
a link that, when clicked in the PDF will open up a new email in the default
email client. Here's how it's done:

  1. Insert "support@yourdomain.com" in the text.
  2. Select it.
  3. Wrap it in the email element.
  4. Click inside this
    element and do Esc-h-S to select the contents of the element.
  5. Choose Hypertext.
  6. In the text box,
    enter:

    message URL mailto:support@yourdomain.com

    or:

    message URL mailto:support@yourdomain.com?Subject=Some%20appropriate%20subject%20line

    if you want to specify a particular Subject in the email.

    Note:
    you can do everything with the final part of the command (after "URL") that you could
    do by entering the command directly into the address bar of a browser.

    For
    example, try pasting the following into your browser's address bar and hitting
    Return:

    mailto:support@yourdomain.com?subject=Support%20email%20(TEST)&cc=documentation@yourdomain.com&From=him&Body=%0D%0A%0D%0A%0D%0A%0D%0A%0D%0A%0D%0A----------------------------------------%0D%0AThis%20email%20was%20%22auto-generated%22%20by:%0D%0AAlistair%20Christie

  7. Click New Hypertext Marker.
  8. Close the Hypertext
    dialog box.
  9. Test the link by
    Ctrl-Alt-clicking it.

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